Pneumatic And Hydraulic Equipment Page 7

Business Hours 7:30 a.m. till 5:00 p.m. Monday thru Friday, closed for national holidays. Emergency Service We offer 24-hour emergency service. After hours, call our normal business phone numbers 314-427-0600 or 1-800-444-0522. Our answering service will have one of our "on-call" personnel contact you immediately. Please provide the operator with your name, company name, phone number to call and the nature of your emergency. Order by Telephone Local: 314-427-0600 . Toll Free: 1-800-444-0522 . Call to inquire regarding product availability, pricing, or to place an order. Order by Fax Local: 314-427-3502 . Toll Free: 1-800-444-0273 . Fax in request for quotations, product availability, or to place an order. On-Line Ordering We offer On-Line Ordering or e-Commerce, which allows our customers real-time access to our information via the internet. Once setup with this service, our customers can enter orders, view the status of open orders, view past orders, search for items by either our part number or description, or by the customer's part number. Customers will see current availability and customer based pricing. EDI (Electronic Data Interchange) We offer our customers the ability to send us their purchase orders via EDI. EDI is the computer-to-computer transfer of business data in a standardized format where information is entered only once, then transmitted and pro- cessed electronically, minimizing the chance for entry errors. John Henry Foster Company will accept ANSI ASC X12-850 purchase orders and can send out ANSI ASC X12-810 invoices to customers desiring this service. www.jhf.com Our web site offers information about our products and services as well as links to web sites of the manufacturers we represent. You can fill out a credit application, request literature or leave us comments. Visit www.jhf.com for links to all of our principal supporters. Local Inventory "You can't sell from an empty wagon." In accordance with the long standing business philosophy of Mr. John Henry Foster, our St. Louis warehouse inventory exceeds $8 million - an inventory of more than 10,000 individual line items of fluid power components. Technical Assistance Call the above numbers during normal business hours for questions regarding product application and technical assistance. Our inside sales staff and engineering department are always available to assist you in finding the answers to your questions. Payment Options For your convenience, we offer the following payment methods: Open account Check C.O.D. Cash Credit cards (we accept, Mastercard, and Visa) Opening an Account We offer standard 20-day net terms on open account to existing business customers. To open an acount today, call 314-427-0600. If your company rating in Dun and Bradstreet supports the dollar value of your first order, we'll open your account on the spot. If your company is not rated in D&B, you can apply for open account with three trade references, a bank reference and our credit application. We'll be happy to process your first order immediately if you wish to pay by check or credit card. If you do not have an open account with us, special/non-stock orders may require payment in advance. "30 Minute Super Service" For fast, expedited pick up of locally stocked items, please inform our inside sale person that you are on your way. Our Shipping/Receiving Department Manager will see to it that your order is ready for pick up when you arrive. 99% Same Day Complete Shipments JHF ensures that 99% of all locally stocked items are shipped on the same day they are ordered. UPS shipments will go the same day if ordered by 3:30 p.m. UPS, Federal Express and other air freight carriers can be utilized. You may specify the freight carrier of your choice and we will be happy to arrange for the pick up. All items are shipped F.O.B. Shipping Point. Doing Business with the John Henry Foster Company JHF Catalog [ Volume 7 ] (314) 427-0600 800-444-0522 (FAX) 314-427-3502 www. j hf.com 7 Prices Subject to Change Without Notice John Henry Foster pneumatic and hydraulic equipment

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